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Terms of Service

Platform Terms You Can Count On

These Terms of Service govern your use of Needibi Serve. By using the platform, you agree to follow these terms and any additional guidelines that apply to specific services.

Effective date: April 30, 2026 Public & accessible worldwide

1. Acceptance of Terms

By accessing or using Needibi Serve, you agree to these Terms of Service. If you do not agree, please do not use the platform.

2. Eligibility and Accounts

You are responsible for maintaining accurate account information and keeping your login credentials secure. You must not impersonate others, create false accounts, or use the service for unlawful activity.

3. Permitted Use

Needibi Serve is designed to connect genuine needs with verified service providers. You agree to use the platform only for legitimate requests, lawful services, and honest communication.

  • Do not post fraudulent, abusive, or misleading content.
  • Do not attempt to bypass platform safety controls or security checks.
  • Do not use the service to harass, spam, or exploit other users.

4. User Content and Conduct

You are responsible for the content you submit, including needs, messages, attachments, and profile information. We may remove or restrict content that violates law, our policies, or community safety standards.

5. Payments and Transactions

Where payment features are offered, you agree to provide accurate payment details and comply with the applicable payment, escrow, and refund conditions disclosed during the transaction flow. Fees may apply depending on the service category and workflow.

6. Service Availability

We work to keep the platform available worldwide, but we do not guarantee uninterrupted access. We may suspend, modify, or discontinue features at any time for maintenance, security, legal, or operational reasons.

7. Third-Party Services

The platform may link to or integrate third-party services. Those third parties are governed by their own terms and policies, and we are not responsible for their independent practices.

8. Intellectual Property

The Needibi Serve name, branding, website design, and platform materials are protected by applicable intellectual property laws. You may not copy, distribute, or reuse them without permission except as allowed by law.

9. Termination

We may suspend or terminate access to the platform if we believe you have violated these terms, our policies, or applicable law, or if required for security or operational reasons.

10. Disclaimers and Limitation of Liability

The platform is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Needibi Serve is not liable for indirect, incidental, or consequential damages arising from your use of the service.

11. Changes to the Terms

We may revise these terms occasionally. If changes are material, we will update this page so users can review the latest version.

Contact Us

If you have questions about these Terms of Service, contact us at legal@needibiserve.com or through our contact page.

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Needibi Serve

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trusted, and stress-free way
without doing everything yourself.

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Email info@needibi.com
Phone +250 788 813 062
Location Kigali, Rwanda
Hours Mon - Sun, 24/7

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