This Privacy Policy explains how Needibi Serve collects, uses, shares, and protects personal information when you use our website, services, and related communication channels.
We may collect information you provide directly, information created when you use the platform, and limited technical data needed to keep the service secure and functional.
We use personal data to operate the platform, connect users with relevant services, process transactions, improve security, prevent abuse, and provide support.
We do not sell your personal data. We may share information only when necessary to deliver the service, support platform operations, or comply with law.
We use cookies and similar technologies to keep you signed in, remember preferences, analyze traffic, and improve the user experience. You can control cookie settings through your browser, but some features may not work properly if cookies are disabled.
We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we take reasonable steps to delete or anonymize it.
We use administrative, technical, and organizational safeguards to protect information from unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.
You may have rights to access, correct, update, delete, or restrict certain personal information, depending on applicable law. If you need help with your account or privacy choices, contact us using the details below.
Our services are not directed to children, and we do not knowingly collect personal data from children without appropriate authorization. If you believe a child has provided us personal data, please contact us immediately.
Needibi Serve is intended to be accessible worldwide. If you access the site from outside Rwanda, your information may be processed in jurisdictions with different data protection laws.
We may update this policy from time to time. When we do, we will post the revised version on this page and update the effective date.
If you have questions about this Privacy Policy or how we use your information, contact us at privacy@needibiserve.com or through our contact page.